Terms & Conditions
Thank you for choosing Colour Cattlyst for your seasonal colour analysis needs. Please review the following terms and conditions carefully:
Deposits and Payments:
- All deposits, including those for gift vouchers and sessions, are non-refundable.
- A 50% non-refundable deposit is required via BACs to confirm your session after an introductory video conversation.
- Deposits are valid for up to 6 months from the date of payment and then become void.
- Full payment must be made before or on the day of your scheduled session. For multiple sessions, full payment is due on the day of the first service.
- Late payment will incur an additional 10% fee until the payment is received.
Weekday Bookings:
- Sessions booked on weekdays are between the hours of 9:30 am and 5:30 pm.
Saturday Bookings:
- Sessions booked on Saturdays are between the hours of 10:30 am and 2:30 pm.
Rescheduling and Cancellation:
- Please provide a minimum of 7 days' notice for any rescheduling.
- Rescheduling with less than 7 days notice is possible once, with the deposit remaining valid.
- A second reschedule incurs a £95 admin fee, and a third reschedule renders the deposit invalid, requiring a new deposit for future bookings.
Travel:
- Colour analysis is conducted in my home colour space in Watford, Hertfordshire.
- For Wardrobe Edits at your home, additional charges may apply for travel exceeding 30 minutes by car or outside of Watford.
- Personalised Shopping is available in Watford, but I strongly advise London.
- Colour Parties can be hosted at my home colour space or your location. Additional travel charges may apply.
Gift Vouchers:
- No refunds are available for gift vouchers.
- Full payment is required before vouchers are issued.
- Additional travel charges may apply for sessions requiring travel exceeding 30 minutes by car or outside of Watford.
Discounts:
- Discounts are offered exclusively through my referral scheme, where referrers receive a 10% discount for successful recommendations.
Thank you for your understanding and cooperation.
If you have any questions, feel free to contact me.